Frequently asked questions

COVID-19 update: We remain open and deliver to USA, Europe, Australia, and other international destinations. Made to Measure Products Price enquires » How much is a made to measure voile/curtain/blind? Frequently asked curtain design and heading enquiries » What type of curtain/heading should I choose? Double pleat vs. pinch pleat. Do you have curtains in xxx colour, xxx design?  Measuring or fitting enquiries » How to measure? Can you help to measure? Special size enquiries » Large/small size, extra-long, apex/angled/sash windows Fabrics and swatches Fabric enquiries » Fabric width, fabric co...

Measuring and Fitting

Voila Voile provides documentations to help you to measure and fit your Curtains, Blinds and Voiles. Frequently Asked Questions How to Measure Curtains How to Choose Headings How to Choose Linings What is curtain Fullness  Wave Curtains S Fold Curtains Window Scarf Valances Rod Pocket Sheer Curtains Choose Free or Luxury Tiebacks First Time Home Buyer Tips We would like to help.  Please feel free to contact us your query or any feedback. We are also happy to make curtainsin in your own specifications or fabrics. It's always worth asking! Please feel free to email us for a quote at info@voilavo...

How to measure curtains

 Recommended location for Your Track or Pole  Before taking measurements for your curtain, it is important to make sure your curtain pole or track is installed in the recommended location.  ●      Wall Fix The curtain pole/track should extend at least 15cm(6") to either side of the window, and 15cm/6" above the top of the window. ●      Top/Ceiling Fix The curtain pole/track should extend at least 15cm(6") to either side of the window to allow the curtains to stack back. ●      Fix inside a Window Recess You can install a top fix track/tension rod/curtain wire into the window recess. However, ...

How to choose curtain headings

Pencil Pleat» Double Pinch Pleat» Triple Pinch Pleat» Eyelet» Tab Top» Rod Pocket/Slot Top» Wave Curtain» Heading is the way the top of the curtain attaches to the poles or track. There are different headings you can choose for your curtains and all depend on your preference or the type of pole or track you are using. The type of heading you choose can sometimes effect the curtain’s look (to achieve a contemporary or a traditional style) and cost (some headings require more fabric and complicate processes than others).    Pencil Pleat Curtain  A pencil pleat heading creates a simple and tidy f...

Understanding Curtain Fullness and Curtain Width (Ungathered)

The type of heading you choose can sometimes effect the curtain’s look and cost. There are different fullness for each heading type. You don’t have to worry. We will use the most suitable amount of fabric to create a fuller and luxury look. Example: The width of the curtain pole/track is 100cm (40").  Guidelines for Measuring ●      Pole: Measure the usable section of the pole between the two decorative ends or finials. ●      Track: Measure the full width of the track. Heading: Pencil Pleat Fullness: 2x Finished Curtain Width  (Gathered/Pleated) Single: 100cm x 1 (40"x 1) Pair: 50cm x 2 (20"x...

How to choose linings

Choose the linings for the sheers & voiles or curtains & drapes Lining Type How to choose Blackout Property Fabric  Weight No Lining Suitable for sheer voile curtains. Let light in whilst providing privacy. N/A N/A Ivory  Light  Standard (Soft) Suitable for lined voile curtains. Not suitable for the fabric curtains. It's very light and thin. 25% 100 gsm 2.95 oz/yd²  Ivory  Luxury Standard (Soft) Suitable for lined voile curtains or fabric curtains. Protect face fabrics with a fuller look. 45% 130gsm 3.83 oz/yd²  Ivory 3Pass Blackout (Slightly Stiff) Provide the best blackout property.  Not sui...

Free Swatch

Order free swatches Voila Voile is a bespoke collection of the most luxurious fabrics from around the world. The portfolio is hand-picked from a select group of independent fabric manufacturers to bring you the highest quality material and largest choice of classical and contemporary designs in the UK.  To help you visualise how our fabric will look in your home, we can provide free swatches for any fabric in the Voila Voile range. A small postage charge may apply to the following countries. (* All fabrics on our website are available for made to measure products. Some swatches are coming soon...

Caring for your curtains

          Recommended cleaning ·      Recommended cleaning instructions for each fabric.  ·         Please note wash the curtains only when they are advised washable. Don’t wash if the lining, trims and embellishments aren't washable or colourfast. ·         Remove hooks, rings and hardware before washing. ·         Professional dry clean, hand wash or machine wash as instructed. ·         Don’t overload the washing machine. Don’t wash if the curtains are too large for your washing machine. ·         Before the curtains are completely dry, remove them from washing line or dryer (on a low setti...

Does Voila Voile ship to my country

Does Voila Voile ship to my country? www.voilavoile.com  is able to ship product to over 100 countries: UK England, Scotland, Wales and Northern Ireland Europe Zone 1 Austria, Belgium, France, Germany, Ireland, Luxembourg,  Monaco, Netherlands, Europe Zone 2 Denmark, Finaland, Greece, Italy, Norway, Portugal, Spain, Sweden, Switzerland. Europe Zone 3 Armenia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Georgia, Guernsey, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Poland, Romania, Russian Federation, Slovakia, Slovenia, Svalbard And Jan Mayen Islands, Tajikistan, Turkey,...

Delivery & Shipping time and charges

COVID-19 update: We remain open and deliver to USA, Europe, Australia, and other international destinations. ✈Shipping to over 100 Countries:  Europe      USA & Canada       Australia     Rest of the world Lead time Free Swatches: 1-3 days. Buy Fabrics: 2-3 weeks. Buy Made to Measure Curtains: 3-4 weeeks.  EuropeUK England, Scotland, Wales and Northern Ireland Delivery time: Curtain/Drape 3-4 weeks Fabric 2-3 weeks Postage:  £4.95 (Swatches - Free) Europe Zone 1 Austria, Belgium, France, Germany, Ireland, Luxembourg,  Monaco, Netherlands, Delivery time:  Curtain/Drape 3-4 weeks Fabric 2-3 week...

Payment Methods

Voila Voile supports credit/debit cards and  PayPal payments, it's safe and fast! The following credit and debit cards can be used as payment: ·         Visa ·         Delta ·         Visa Electron ·         MasterCard ·         EuroCard ·         UK based Maestro and Solo cards Alternatively, you can pay with a PayPal account or "Pay with Debit or Credit Card" via PayPal. Unfortunately we don’t accept cheque. However if you would like to order a number of products and your order is over £2000, please contact us for a help via info@voilavoile.com

Track orders

Please check your order status via your Voila Voile account or make enquiry via info@voilavoile.com

Made To Measure Scarf Valances

Swags, tails, scarf valances - add a glamorous touch to your window. They are beautiful and effortless styles. Simply just wrap it around the curtain pole. We are also happy to make curtains in your own specifications or fabrics. It's always worth asking! Please feel free to email us for a quote at info@voilavoile.com Style A Scarf Valance - £60 Get stunning look with a matching curtain or a pair of curtains Style B Scarf Valance - £50    Get stunning look with a matching curtain Style C Scarf Valance - £40 Get stunning look with a matching curtain

Voila Voile Coupons 50 Off

Coupon code: voilavoile50 Discounted value: £50 Minimum order: £500 How to redeem your coupon? You can redeem your coupon if you spend £500 or more*, simply enter your coupon code in the “coupon” field in your shopping basket. Click on “confirm” and £50 will be deducted from your total. Your coupon code is voilavoile50 to you when you placed an order of £500 or more at www.voilavoile.com Terms & Conditions:   The coupon entitles customers to £50 off when they spend £500 or more on full price and reduced items, excluding delivery charges, at www.voilavoile.com The coupon can't be used in conjun...

Voila Voile Coupons 100 Off

Coupon code: voilavoile100 Discounted value: £100 Minimum order: £1000 How to redeem your coupon? You can redeem your coupon if you spend £1000 or more*, simply enter your coupon code in the “coupon” field in your shopping basket. Click on “confirm” and £100 will be deducted from your total. Your coupon code is voilavoile100 to you when you placed an order of £1000 or more at www.voilavoile.com.  Terms & Conditions:   The coupon entitles customers to £100 off when they spend £1000 or more on full price and reduced items, excluding delivery charges, at www.voilavoile.com. The coupon can't be us...

How to choose linings for voile curtains

Choose the linings for the sheers & voiles or curtains & drapes Lining Type How to choose Blackout Fabric  Weight No Lining Suitable for sheer voile curtains. Let light in whilst providing privacy. N/A N/A Ivory  Light  Standard (Soft) Suitable for lined voile curtains. Not suitable for the fabric curtains. It's very light and thin. 25% 100 gsm 2.95 oz/yd²  Ivory  Luxury Standard (Soft) Suitable for lined voile curtains or fabric curtains. Protect face fabrics with a fuller look. 45% 130 gsm 3.83 oz/yd²  Ivory 3Pass Blackout (Slightly Stiff) Provide the best blackout property.  Not suitable fo...

Wave Curtain S Fold Curtain Measurement Guide

Wave Tracks Please note that wave curtains need a wave track (not a standard track) to hang from. For wave tracks: ●       The gliders are interconnected to each other and move along with a cord. ●       Each glider pulls the next one behind until all the gliders create even spaces across the whole track. ●       All gliders will be in their hooking positions to form the waves. Generally, the glider-cord spacing between every two gliders is either 6cm or 8cm. We recommend that you buy a wave track before ordering wave curtains. Please click here and enter your address to find your local wave t...

A Beginner’s Guide To Buy A Rod Pocket Sheer Curtain

A Beginner’s Guide To Buy A Rod Pocket Sheer Curtain Watch Video Guide► 1.5X Gather 2.5X Gather 3X Gather Selecting Your Fullness/Gather ●      We always recommend that you choose 2.5x gather as it creates a more luxurious and high-quality look. ●      However, if you prefer a more minimalistic style, you may wish to choose 1.5X gather.  ●      If you need a curtain for a sash window or door, please contact us at info@voilavoile.com for a quote. How to order 1.0x flat rod pocket curtain Fullness (Gather) Enter rod width Example (Your rod width: 100cm) 1.0x Your rod width ÷ 1.5 Enter rod width:...

Choose Curtain Weights

The weights can be sewn into the bottom hem of curtains to help the curtains hang straight and to reduce the effect wind on the curtainand. The lead curtain weight can be used on voile curtains, sheer curtains althrough most of them can be hung very well without curtain weights. All curtain will be hemmed to give them a more professional finish. We use a double folded hem, by folding entire hem allowance to the inside of the sheers and pressing the fold. Double folded side hem Smarties Turquoise Some of voile curtains are very sheer and translucent. This means our lead curtain weights will be ...

8cm wave curtain glider calculator

Wave Curtains / S Fold Curtains Calculate The Number of Gliders – 8cm Glider Cord Track width (cm) Single Pair (Total) Track width (cm) Single Pair (Total) Track width (cm) Single Pair (Total) 40 6 536 68 72 1032 130 132 56 8 552 70 72 1049 132 136 72 10 12 568 72 76 1065 134 136 88 12 16 584 74 76 1081 136 140 104 14 16 600 76 80 1097 138 140 120 16 20 616 78 80 1113 140 144 136 18 20 632 80 84 1129 142 144 152 20 24 648 82 84 1145 144 148 168 22 24 664 84 88 1161 146 148 184 24 28 680 86 88 1177 148 152 200 26 28 696 88 92 1193 150 152 216 28 32 712 90 92 1209 152 156 232 30 32 728 92 96 122...