Delivery & Shipping time and charges

Delivery & Shipping time and charges UK delivery:  Your Made to Measure Curtains / Blinds will be with you in less than 14 working days. Delivery is from 8am to 6pm Monday to Saturday, excluding bank holidays.  The VoilaVoile online tracking service can help you check the status of your order and your estimated delivery time.   Country Delivery time Delivery charge  UK England, Scotland, Wales and Northern Ireland 14 working days £5.95 (Free fabric swatches and  free delivery to UK addresses.) Europe Zone 1 Austria, Belgium, France, Germany, Ireland, Luxembourg,  Monaco, Netherlands, 15-16 wor...

Payment Methods

Voila Voile supports paypal secure payment, it's safe and fast! Don't have a Paypal account? No worry, Paypal supports "Pay with Debit or Credit Card" without login. The following credit and debit cards can be used as payment: ·         Visa ·         Delta ·         Visa Electron ·         MasterCard ·         EuroCard ·         UK based Maestro and Solo cards . Unfortunately we don’t accept cheque. However if you would like to order a number of products and your order is over £2000, please contact us for a help via info@voilavoile.com

Voila Voile Coupons 50 Off

Coupon code: voilavoile50 Discounted value: £50 Minimum order: £500 How to redeem your coupon? You can redeem your coupon if you spend £500 or more*, simply enter your coupon code in the “coupon” field in your shopping basket. Click on “confirm” and £50 will be deducted from your total. Your coupon code is voilavoile50 to you when you placed an order of £500 or more at www.voilavoile.com Terms & Conditions:   The coupon entitles customers to £50 off when they spend £500 or more on full price and reduced items, excluding delivery charges, at www.voilavoile.com The coupon can't be used in conjun...

Voila Voile Coupons 100 Off

Coupon code: voilavoile100 Discounted value: £100 Minimum order: £1000 How to redeem your coupon? You can redeem your coupon if you spend £1000 or more*, simply enter your coupon code in the “coupon” field in your shopping basket. Click on “confirm” and £100 will be deducted from your total. Your coupon code is voilavoile100 to you when you placed an order of £1000 or more at www.voilavoile.com.  Terms & Conditions:   The coupon entitles customers to £100 off when they spend £1000 or more on full price and reduced items, excluding delivery charges, at www.voilavoile.com. The coupon can't be us...

Troubleshoot Declined Payments

To protect your security and privacy, your bank can't provide Voila Voile with information about why your payment was declined. Because of this, you need to contact your bank directly to solve these payment issues. Also please double check: ·         Whether you entered your payment information correctly on your order ·         You have funds available in your bank or credit account to cover the order cost. ·         Try again with a different payment method

Commercial Customer discount

Our Products are designed for residential use and we also bespoke higher standard products for commercial use.  Please contact us for a free quote via info@voilavoile.com

VAT for EU customers

For customers with an EU delivery address, VAT is charged in accordance with local legislation. VAT charges for your order will be itemised on your order, in the e-mail confirmation of your order and on the invoice available in your account.

If I introduce a friend to www.VoileVoile.com

Recommend a friend and earn rewards! If you like Voila Voile, please don’t keep quiet about it, why not recommend them to a friend & earn rewards! Helping others to discover our lovely products. It's quick and easy to do. Each lucky friend you recommend will receive 10% off their first internet order with us! Once they have placed their first order you will also receive a 10% discount code for yourself, which you can use on your next purchase. How good is that! * Recommend as many friends as you like, they will each get 10% discount code. * You’ll earn a 10% discount code each time a recommend...