Troubleshoot Declined Payments
The most common reasons payment card transactions fail:
Incorrect Address Information: Transactions declined often are the result of using the wrong address when making a payment. You must use your billing address. Your billing address is the address where you payment card's monthly statement is mailed.
Incorrect Card Info: Cards declined for Card CVV Mismatch and Invalid Card are the result of either the card number being incorrectly entered or the CVV number on the back of the card being mistyped.
Card Verification Value (CVV)
Exceeding Daily Limits and Maximum Transaction Amount: Even though you have enough money available to pay, your card may be limited to a maximum daily spending amount or to a maximum transaction amount. dMost banks will let you adjust your daily limit and maximum transaction with a phone call or visit to a local branch.
Try again with a different payment method
To protect your security and privacy, your bank can't provide Voila Voile with information about why your payment was declined. If you are still unclear on why your card is not being accepted, you need to contact your bank directly to solve these payment issues.
